Nurse Aide / Caregiver – Long-Term Living Suites (LHL Suites) – Clinical

Job ID: 921892
Location: Ontario, Canada
Department: Guest Services
Reports To: Wellness Manager
Employment Type: Full-Time | Contract-Based

About the Role

Norva Care is seeking compassionate, dedicated, and reliable Nurse Aides & Caregivers to provide exceptional personal care, companionship, and support services to residents living in our partner Long-Term Living Suites (LHL Suites).

The successful candidate will play a vital role in promoting the health, comfort, dignity, and independence of our residents while delivering high-quality, person-centered care in a safe and supportive environment.

Key Responsibilities

• Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, and mobility assistance.
• Provide companionship and emotional support while promoting residents’ dignity, independence, and well-being.
• Assist with medication reminders in accordance with approved care plans (where applicable).
• Support light housekeeping duties, including bed making, laundry, and maintaining a clean living environment.
• Assist with meal preparation, serving meals, and encouraging proper nutrition and hydration.
• Observe, document, and promptly report any changes in residents’ physical, emotional, or mental condition to the Wellness Manager or Supervisor.
• Escort residents to appointments, recreational activities, or common areas within the facility.
• Maintain accurate daily care records and documentation.
• Follow infection prevention, occupational health, and workplace safety protocols at all times.
• Collaborate effectively with healthcare professionals and hospitality staff to ensure outstanding resident care.

Qualifications & Requirements

• High school diploma or equivalent.
• Completion of a recognized Personal Support Worker (PSW) program or equivalent caregiver training.
• Candidates with nursing experience or hands-on experience in hospitals, nursing homes, or other large healthcare settings will have an added advantage.
• Previous caregiving experience in a hospital, home care, senior living, or hospitality environment is considered an asset.
• Minimum of 12 months of relevant work experience plus on-the-job training.
• Applicants must be between 21 and 55 years of age.
• Current CPR and First Aid Certification.
• International applicants should submit copies of their Passport, Professional Health Identification (PHI), and Medical Board certifications where applicable.
• CNA- Accredited nursing or caregiver certification is an advantage.
• Excellent communication and interpersonal skills.
• Compassionate, patient, and respectful approach to caring for elderly or vulnerable individuals.
• Ability to work independently and respond calmly during emergencies.
• Successful Criminal Record Check and Vulnerable Sector Screening (required).

Working Conditions

• Ability to lift, bend, and assist residents with mobility (up to 25 lbs.).
• Shift work, including evenings, weekends, and public holidays, may be required.
• Modern, hotel-style care environment with a supportive team culture.
• Uniform and dress code provided.

Compensation & Benefits

• Salary: CAD $23.45 per hour
• Free accommodation provided by the company.
• Free meals during employment.
• Comprehensive medical insurance.
• Transportation assistance.
• Health, Dental, and Vision benefits after three months of employment.
• Paid orientation, training, and ongoing professional development.
• Staff meals or meal discounts where applicable.
• Visa processing support and flight ticket provided by the company.
• Positive, respectful, and inclusive working environment.

Application & Recruitment Information

Employees are expected to maintain a professional appearance at all times in accordance with Norva Care’s workplace standards. This includes adherence to the company’s appearance policy regarding visible tattoos. Requests for exemptions may be considered on a case-by-case basis where appropriate.

All employment offers are conditional upon successfully passing mandatory medical examinations and other pre-employment requirements.

Following submission of your application, shortlisted candidates may be invited to submit a short personal introduction video. This is entirely optional and is intended to help candidates showcase their personality beyond their written application.

While Norva Care provides visa sponsorship and covers approved airfare for successful international candidates, applicants are responsible for the costs associated with the following:

• Educational Credential Assessment (ECA), qualification verification, or document attestation.
• Police Clearance Certificate, Certificate of Good Conduct, Government or Interpol clearances.
• Medical examinations and background screening.
• Embassy-related fees, including biometrics and pre-joining insurance.
• Language Proficiency tests
• Personal travel documents, including passport and required vaccinations.

Recruitment Process

1. Application Submission

Submit your Resume/CV together with your certifications via email.

Please submit only one application. Multiple applications may delay the review process.

2. Application Review

Our recruitment team carefully reviews all applications and shortlists candidates based on qualifications, experience, and suitability.

3. Initial Contact

Shortlisted applicants will be contacted by phone or email for an initial screening.

4. Interview Stage

Candidates may participate in:

• Telephone or virtual interview
• HR in-person interview
• Skills assessment (where applicable)

5. Reference & Background Checks

Employment references and background checks may be conducted with the applicant’s consent.

6. Employment Offer

Successful candidates will receive a formal Offer of Employment outlining the terms and conditions of employment.

7. Onboarding

Upon acceptance of the offer, candidates will begin the onboarding and relocation process.

Equal Opportunity Employer

Norva Care is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, colour, religion, national origin, sex, pregnancy, childbirth or related conditions, lactation status, gender identity, sexual orientation, age, disability, veteran or military status, genetic information, ancestry, or any other status protected by applicable law.

Norva Care does not charge applicants any recruitment or placement fees at any stage of the hiring process.

Due to the high volume of applications received, only shortlisted candidates will be contacted.

Privacy Notice

As part of our recruitment process, Norva Care collects and processes personal information relating to job applicants. We are committed to protecting your personal information and complying with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By submitting your application, you consent to the collection and processing of your personal information for recruitment purposes.

How to Apply

Interested candidates should submit the following:

• Updated Resume/CV
• Relevant Certifications
• Professional Testimonials or Recommendation Letters (if available)

Send your application to:

📧 recruitment@norva.care